Frequently Asked Questions
Missouri's Stay At Home Order for Business Q&A
Do work places that do not qualify as “essential” businesses have to
No. Businesses that are not
covered by the guidance from the U.S. Department of Homeland Security,
Cybersecurity & Infrastructure Security Agency (CISA) discussed in the
Order may remain open but must comply with the social gathering and social
distance requirements of the Order. This
means that no more than 10 individuals can occupy a single space, this includes
both employees and customers. Individuals must also maintain at least 6 feet of distance between
themselves and others. Employees must also practice good hygiene and sanitation
to limit the spread of COVID-19. Businesses are also encouraged to allow
individuals, where feasible, to work from home to achieve optimum isolation.
Businesses can seek a waiver of the social gathering requirements from the
Director of the Department of Economic Development. However, there is no waiver
for social distance requirements for non-essential businesses, and those must
be followed by at all times even with a waiver from the social gatherings
What businesses are “essential” under this Order?
The Order refers businesses to guidance by CISA to assist them in determining whether the work their employees do is considered “essential” during the COVID-19 response period. Some examples include, but are not limited to:
- Healthcare workers and caregivers
- Law enforcement, fire fighters, and first responders
- Mental health and Social Service workers
- Workers supporting groceries, pharmacies and other retail sales of food
and beverage products
- Restaurant carryout and quick-serve food operations and food delivery
- Electricity and Utility Industry Employees
- Critical Manufacturing Employees (medical supply chains, energy,
transportation, food, chemicals)
- Petroleum, Natural and Propane Gas Workers
- Transportation and Logistics Workers
Workplaces that qualify as essential under the guidance may remain
open. Workers onsite should take all necessary precautions to reduce the
transmission of COVID-19, including practicing social distancing except when
performance of job duties require otherwise.
- Communications and Information Technology Employees
Are there restrictions on essential businesses?
Yes. Workplaces that qualify as
essential under CISA guidelines and are engaged in retail sales to the public
must limit the number of customers in each retail location to the following
standards based on the workplace’s fire or building code occupancy:
For smaller locations (less than 10,000 square feet), they must
maintain 25 percent or less of the authorized occupancy;
For larger locations (10,000 square feet or greater), they must
maintain 10 percent or less of the authorized occupancy.
Employees at the workplace and vendors delivering products into the
store are not included in this calculation and do not count toward occupancy
Are grocery stores considered a business “engaged in retail sales to
Yes, and such store is subject to the occupancy limitations in the
Order. Grocery stores are strongly encouraged to set aside hours, outside of
regular store hours, to allow third-party grocery delivery services to provide
grocery shopping services for their customers. This will allow individual
shoppers to shop during regular store hours, and reduce congestion during such
times. This will further allow such services to function in an environment
where their services may be in excessive demand.
Shoppers at all retail stores are also encouraged, when possible, to
limit the number of people shopping in stores to 1 person per household at any
one time. This will better enable all families to access necessary goods in
grocery stores, and further reduce the number of individuals necessary to
access such goods.
My local jurisdiction does not have a building or fire code. Do the
limitations on square footage apply to my retail business?
Yes. If your business is not subject to fire or building code occupancy
limitations set by your local jurisdiction, you should calculate your occupancy
limits based on the following formula:
For a business with a retail location less than 10,000 square feet:
A. Building Square Feet divided by 30 = Quotient
B. Quotient x .25 = Occupancy Limit
For a business with the retail location of 10,000 square feet or more:
A. Building Square Feet divided by 30 = Quotient
B. Quotient x .10 = Occupancy Limit
A 40,000 square foot grocery store would be able to have 133 customers
in the store at any one time.
An 8,000 square foot retail store would be able to have 66 customers in
the store at any one time.
My local fire or building code occupancy limitation calculation is
lower than that allowed for businesses without any fire or building code
limits, or is lower than a neighboring jurisdictions fire or building code
limitations. Can I apply the same formula for calculating occupancy for my
business as those without a code?
Yes. You may use either the calculation set forth above for businesses
without a fire or building code occupancy limitation, or the calculation
applied to your business based upon your specific local jurisdiction fire and
building code occupancy limitation, whichever is greater.
My 30,000 square foot retail business has a local jurisdiction fire or
building occupancy limitation of 700 people. Using the formula allowing only 10%
of the local jurisdiction, I would be able to have 70 customers in my store at
any one time. For an identical business without a local fire or occupancy
limitation, they would be able to have 100 customers in their store at any one
time. Under this guidance, you may have up to 100 customers in your store at
any one time.
My 6,000 square foot retail business has a local jurisdiction fire or
building occupancy limitation of 150 people. Using the formula allowing only
25% of the local jurisdiction, I would be able to have 37 customers in my store
at any one time. For an identical business without a local fire or occupancy
limitation, they would be able to have 50 customers in their store at any one
time. Under this guidance, you may have up to 50 customers in your store at any
Can childcare places continue operations?
Yes. Daycares, child care providers, or schools providing child care
for working families can continue operations but should follow the U.S. Centers
for Disease Control and Prevention guidance targeted for those operations.
Do restaurants have to close?
No. Restaurants can be open for delivery, drive-thru, or carryout
services as long as the other requirements of the Order are being followed and
individuals are encouraged to use those options. Restaurants may provide
dine-in services, but can only have 10 people or less within the restaurant for
dining service and shall maintain at least 6 feet of distance between all
individuals that are not family members. The 10 person limitation includes both
employees and customers together.
How will this order be enforced?
The State is working with local health authorities to support the
order. Local health authorities and law
enforcement maintain the same jurisdiction and authority they have always had.
Can my local health authority impose more restrictive requirements?
Yes. This Order establishes the
minimum requirements that must be complied with statewide. Local health authorities may enforce more
restrictive public health requirements for businesses or individuals.
When is the Stay at Home order going to be lifted?
The Stay at Home order is in place until late evening on Friday April
24, 2020. The Order will be re-evaluated
before it expires to make sure it does not need to be restricted or extended.